6 questions

AI waiter allergy questions

WaiterPilot never confirms a dish is safe. It gives what your menu says, sends the guest to staff, and your team always has the final word on allergies.

Answers checked October 16, 2026

1. 1 Can AI restaurant ordering confirm a dish is allergen safe?

   No. WaiterPilot never confirms that a dish is safe. For allergies it gives what your menu says and asks the guest to confirm with staff, and your team always has the final word. Staff are not alerted automatically, so train them to check with the kitchen whenever a guest raises an allergy.

   Allergies and dietary questions ›

2. 2 Who has final authority for food allergies in WaiterPilot?

   Your staff. WaiterPilot gives what your menu says about a dish and asks the guest to confirm with a staff member; it never makes the final call. Staff are not alerted automatically, so servers should ask about allergies at the table and check with the kitchen before serving. The restaurant stays responsible for its allergen information.

   Allergies and dietary questions ›

3. 3 What happens if ingredient information is missing?

   WaiterPilot tells the guest it doesn't have that information and to ask a staff member. Answers come only from your menu, so if a dish's ingredients aren't listed, it is built to say so rather than guess. Owners see the questions it couldn't answer in analytics, showing what to add. For allergies, staff have the final say.

   Allergies and dietary questions ›

4. 4 How do staff receive dietary modification notes?

   On the ticket. When a guest asks for something like "no onions", WaiterPilot adds it to the dish as a short note, shown on the staff board and kitchen screen with the dish. The note is written from the guest's words, not translated. A note is not an allergy alert: for allergies, staff should speak to the guest.

   Allergies and dietary questions ›

5. 5 Can WaiterPilot recommend vegetarian dishes?

   Yes, from your menu. Guests can ask which dishes are vegetarian, and WaiterPilot answers from what your menu says. If the menu doesn't mark or describe a dish clearly, WaiterPilot tells the guest to ask a staff member. So label vegetarian and vegan dishes, list their ingredients, and have staff confirm anything a guest must avoid.

   Allergies and dietary questions ›

6. 6 What should an AI waiter say when unsure about allergens?

   An AI waiter should say it isn't sure and send the guest to a person. WaiterPilot gives only what your menu says and asks the guest to confirm with staff; when the menu doesn't cover it, it tells the guest to ask a staff member. It should never guess or call a dish safe. Staff have the final word.

   Allergies and dietary questions ›