Ordder or WaiterPilot: which AI waiter fits your restaurant?

Both let guests chat with an AI waiter from a table QR. Ordder is the better fit if you want a full POS with QR ordering, pay at table and an AI waiter for less: its plans are $29, $79 and $199 a month, with the AI Waiter from $79. WaiterPilot fits if you want to keep your current till, have setup done for you and pay one flat $200 per location per month with 0% commission. It takes no payment and has no POS link. Ordder facts checked 15 October 2026.

Updated 2026-10-15

How do Ordder and WaiterPilot compare?

Ordder is a POS with an AI waiter inside it. WaiterPilot is an AI waiter that sits next to the POS you already have.

Ordder column: Ordder's own home, pricing, AI and terms pages, checked 15 October 2026. Sources below.
	WaiterPilot	Ordder
Ordering style	Guests chat in their own words. It answers from your menu, asks for required choices such as size or side, and the guest confirms an order card.	The QR menu opens in the phone's browser, no app. On Professional and Enterprise, the AI Waiter answers from your menu at your prices, asks about allergies first and adds dishes to the cart.
Conversation in the guest's language	Yes. The chat answers in the language the guest writes in (tested in English, Arabic and Spanish). Buttons are in English or Arabic; dish names show as written on your menu.	Ordder says the guest menu and the AI Waiter speak the same 23 languages.
Allergies	It gives what the menu says and asks the guest to confirm with staff; staff have the final word.	Ordder says the AI Waiter asks about allergies before it recommends anything.
Who checks the order	The first order at each table waits for staff to confirm it; later orders from that table can go straight to the kitchen.	Ordder says anything involving money waits for a person to confirm it.
POS	No POS or printer link. Orders appear on WaiterPilot's staff board and kitchen screen; staff enter the sale in your till.	Ordder POS is the till, QR ordering, the kitchen and the floor. Enterprise adds POS and accounting integrations; in the US and UAE, Ordder Console adds the guest layer on top of another POS.
Payments	None. Guests see a live bill with tax and any service charge you set, split it evenly or see their own share, and pay your staff.	Pay at table is part of Ordder. Card payments are charged by your payment provider at its own rates.
Hardware	None to buy. Guests use their phones; staff use phones or tablets you already have.	Runs in the browser on tablets, phones and computers you have; works with card terminals from Viva, Mellon and Nexi, Seerbit and eTameiaki, and with thermal printers.
Pricing model	$200 per location per month after 30 days free, or $2,000 per location per year. No per-table, per-order or per-user fees.	Starter $29 a month (15 tables, 500 orders a month, no AI Waiter), Professional $79 (50 tables, 5,000 orders), Enterprise $199 (no limits, multi-location). A year costs ten months.
Commission	0% on orders.	None on the pricing page. Ordder's terms say that, unless stated in writing, it charges "a service fee to clients (not merchants) of 1% on processed transaction volume through Ordder", in addition to payment processor fees.
Contract	None.	Not stated on the pricing page.
Trial and setup	30 days free. Setup is free: we load your menu from a PDF or photos, print your QR cards and train your staff. Most restaurants are live within two weeks of the first call.	30 days free on every plan: you sign up, set up your venue and run real service on it. Add-ons are switched on after a short call.

Ordder's prices are in US dollars; Ordder says taxes may apply depending on where your business is registered.

When is Ordder the better choice?

When you want one low-cost system for the till, QR ordering, payment and an AI waiter, and are happy to set it up yourself.

You want a POS, QR ordering and an AI waiter in one, for less. Ordder's Professional plan, with the AI Waiter, is $79 a month. WaiterPilot is $200 per location per month and doesn't include a POS.
Guests should pay at the table. Ordder includes pay at table. WaiterPilot takes no payment.
You want the whole guest menu in many languages, not only the chat. Ordder says its guest menu speaks 23 languages. WaiterPilot's chat answers in the guest's language, but its buttons are in English or Arabic.
You want the AI to answer the phone too. Ordder's Enterprise plan includes an AI phone waiter. WaiterPilot is chat only.
You run in Greece. Ordder files fiscal receipts to AADE myDATA from the Professional plan.
You're a small venue that doesn't need the AI. Ordder Starter is $29 a month for up to 15 tables and 500 orders a month.

When does WaiterPilot fit better?

When you want to keep the till you have and have someone else do the setup.

You want to keep your current till. WaiterPilot runs next to any till, or none, with nothing to connect. Ordder says its Console does this in the US and UAE. See how it works next to your POS.
You want setup done for you. Send us your menu as a PDF or photos; we load it, you check it, and we print your QR cards and train your staff. Free.
Your guests speak Arabic. WaiterPilot answers in your restaurant's own dialect, chosen by you: Jordanian, Lebanese, Egyptian, Gulf, Saudi or Modern Standard Arabic. Its guest buttons are in Arabic too.
You want one flat price per location. $200 per location per month with no per-table, per-order or per-user fees, 0% commission and no contract. See pricing.
Staff want to check each table's first order. The first order at a table waits as Awaiting staff until someone confirms it.

What does each cost?

Ordder is cheaper for the software, and it includes a POS. WaiterPilot costs more and includes the setup work.

Ordder: Starter $29, Professional $79 and Enterprise $199 a month, each with 30 days free; yearly billing is ten times the monthly price. The AI Waiter needs Professional or Enterprise, and multi-location needs Enterprise. Card fees are charged by your payment provider, and Ordder's terms mention a 1% service fee on transactions processed through Ordder unless agreed otherwise in writing. Ask Ordder how that applies to your venue.

WaiterPilot: $200 per location per month after 30 days free, or $2,000 per location per year. Setup, menu loading, QR cards and staff training are free. 0% commission, no contract, no tax added. Guests pay on the terminal you already have.

Questions about Ordder and WaiterPilot

Are Ordder and WaiterPilot both AI waiters?

Yes. Both let guests chat with an AI from a table QR, with answers from the restaurant's own menu. Ordder's AI Waiter is part of a POS and is on its Professional and Enterprise plans; WaiterPilot is a separate tool that runs next to your till.

How many languages does each speak?

Ordder says its guest menu and AI Waiter speak 23 languages. WaiterPilot's chat answers in the language the guest writes in; it's tested in English, Arabic and Spanish, and its buttons are in English or Arabic.

Is Ordder cheaper than WaiterPilot?

Yes, for the software. Ordder's plans are $29, $79 and $199 a month; WaiterPilot is $200 per location per month. WaiterPilot includes menu loading, QR cards and staff training at no charge.

Does Ordder charge a commission?

Its pricing page lists none. Its terms say that, unless stated in writing, it charges a 1% service fee on transactions processed through Ordder, in addition to payment processor fees. WaiterPilot charges 0% commission and takes no payments.

Can I keep my POS with Ordder?

Ordder says that in the US and UAE its Console adds the guest layer on top of another POS, and that Enterprise includes POS integrations. WaiterPilot runs next to any till without a connection.

Who handles allergy questions?

Ordder says its AI Waiter asks about allergies first. WaiterPilot gives what the menu says and asks the guest to confirm with staff, who always have the final word.