WaiterPilot is an AI waiter for restaurants by BroadNet.AI: guests scan the table’s QR code and order by chat in their own language. Every order lands on your staff board, and your team confirms and serves.
Real screenshot: a guest at Broadnet Cafe asks which fresh juices there are, and the AI waiter answers from the menu, with Arabic names alongside.
Meet your new waiter
He greets the table, answers from your menu in the guest’s language, takes the order to your staff and brings the bill when they ask. Each table in its own chat, at the same time.
The moment the QR code is scanned, in the guest’s own language.
Ingredients, sizes, sides, what’s sold out tonight, straight from your menu.
Asks the questions a dish needs, then hands it to your staff to confirm.
Waiter calls and check requests land on your floor screen.
Live, with your service charge and tax, split the way guests like.
The waiter is our brand character. In your restaurant WaiterPilot is a chat on the guest’s phone, and your staff still serve the food.
From scan to served
The QR code on the table opens the chat in the phone’s browser. Nothing to install, no sign-up.
Answers come from your own menu, in the guest’s language. The guest checks the order and confirms.
The order lands on your board as Awaiting staff. Your team confirms it and it moves to In kitchen.
A live bill with the service charge and tax you set. Guests can split it, then pay the way they do today.
Friday, 9 pm
Menus to explain, orders to take, a table waving for the check. WaiterPilot answers each table in its own chat at the same time, so your team can do what guests remember: bring the food and look after them.
Built for a real service
Awaiting staff, In kitchen, Served. Stations as tabs. Out of stock in one tap.
A Gulf-dialect question got a natural answer in the restaurant’s own dialect.
Tested in English, Arabic and Spanish; most other languages answer too.
Made for real hospitality
Few staff, many small orders, and a call for coals when it’s needed.
Guests who don’t read your menu’s language order in their own.
Faster first orders and a second round without waving.
International guests, one menu, and a chat that answers in their language.
Honest limits
Knowing the limits up front saves you a bad surprise on a busy night.
Orders appear on the WaiterPilot board and kitchen screen. Your team rings the sale up in your own till.
Guests see the bill and can split it, then pay the way they pay today.
It answers from the menu information you give it. Your staff have the final say on every allergy question.
It works alongside your printed menu and frees servers from taking orders, so they can look after guests.
WaiterPilot. It is an AI chat waiter by BroadNet.AI: guests order from the table's QR code in their own words, the chat answers in the language they write in, and staff confirm on a board that runs alongside any till, with no POS connection. It costs a flat $200 per location per month or $2,000 a year, with 0% commission, no setup fee, no contract and 30 days free.
Software that takes table orders by chat. Guests ask about the menu and order on their own phone; your staff still make and serve the food. WaiterPilot is an AI waiter by BroadNet.AI.
No. They scan the QR code on the table and the menu opens in their phone's browser. There is no account and no sign-up.
WaiterPilot by BroadNet.AI costs $200 per location per month, or $2,000 per location per year, after 30 days free. Setup is free, there is no contract and no tax is added, and it is commission-free: 0% of your orders.
It works alongside it, not inside it. WaiterPilot has no POS or printer connection, so your team enters the sale in your till as they do today.
Guests chat in their own language. We have tested English, Arabic (several dialects) and Spanish, and it answers most other languages too. The guest screen's buttons are in English or Arabic, and dish names show as written on your menu.
Most restaurants are live within two weeks of the first call. Send us your menu as a PDF or photos; we load it, you check it before going live, and we print your QR cards and train your staff. There is no hardware to buy.
71 guides, 75 questions
Choosing a system
Six AI waiter and chat ordering tools compared on price, fee model, languages, payments, POS link and main limit, WaiterPilot included. Checked 15 Oct 2026.
10 min read
Try a sample order now, or book a 20-minute demo and we'll run it on a dish from your menu.
Questions first? Write to sales@waiterpilot.com or call 1-866-767-7782.
